/
Business Voice Star Codes

Business Voice Star Codes

Star codes are used to control the PBX. You may define your own plan for star codes. However, all codes must have two digits and start with a star. The codes 00 to 60 are reserved for speed dialing.

Making Calls

Star Code

 

Voicemail

Star Code

Making Calls

Star Code

 

Voicemail

Star Code

Redial

*66

 

Send Voicemails as Emails(Activate)

*95

Call Return

*69

 

Send Voicemails(Deactivate)

*96

Intercom:1

*90

 

Go To Voicemail

*97

 

 

 

Record New Greeting:

*98

 

 

 

Clear Voice Message Indicator:

*99

 

 

 

 

 

Transferring Calls

Star Code

 

Call Center

Star Code

Transfer:2

*77

 

Agent Login3

*64

Call Park:3

*85

 

Agent Logout3

*65

Call Park Retrieve:3

*86

 

Call Barge In:1

*81

Call Pickup:3

*87

 

Teach Mode:1

*82

 

 

 

Listen In:1

*83

 

 

 

ACD Outbound calling

*55

 

 

 

 

 

Call Forwarding

Star Code

 

Cellphone

Star Code

Hot Desking:

*70

 

Call cell phone of the extension:1

*00

Call Forward All (Activate):2

*71

 

Retrieve call from cell phone:

*51

Call Forward All (Deactivate):

*72

 

Move current call to cellphone:

*52

Call Forward Busy (Activate):2

*73

 

 

 

Call Forward Busy (Deactivate):

*74

 

Recording

Star Code

Call Forward No Answer (Activate):2

*75

 

Listen to automatic recordings

*58

Call Forward No Answer (Deactivate):

*76

 

 

 

Set night mode for domain accounts:

*80

 

 

 

DND (Activate):

*78

 

 

 

DND (Deactivate):

*79

 

 

 

 

 

 

 

 

Anonymous Calls

Star Code

 

Miscellaneous

Star Code

Block CID outbound (Activate):

*672

 

Conference:

*53

Block CID outbound (Deactivate):

*682

 

Show account balance:

*61

Block Anonymous Calls (Activate):

*88

 

Wakeup call:

*62

Block Anonymous Calls (Deactivate):

*89

 

Customer Originated Trace:

*63

 

 

 

Clean up an extension:

*84

 

 

 

Add White List:

*91

 

 

 

Add Black List:

*92

 

 

 

Room Cleaned:

*57

1 An extension number is required after these star codes.
2 A destination number (e.g. an external number) is required after these codes.
3 The argument is optional for these star codes.
4 These codes are used during a conversation; the tones are audible and can be heard by your connected party.