Pay Your Bill
We send billing reminders to your email as your due date gets closer to help make sure you stay on top of your invoices. Follow these steps to may a payment on any unpaid invoice.
NOTE: A valid payment method needs to be on file before following these steps or you will not be able to process the payment. To add a valid payment method, you can follow the steps here.
After logging into your Support Portal, locate the 'Menu' on the left hand side of your screen, then select the '+' sign next to 'Billing & Services' to pull down a sub menu. From that sub menu, select the first option below labeled 'View Invoices.'
The Unpaid invoices will then load automatically for you to view. On the far right of each invoice will be a blue hyperlink labeled 'Pay Online' for you to select to pay the invoice in question.
From there a popup window will appear containing the details of your invoice.
Be sure to check the details to ensure you are being charged the correct amount! Once everything is in order, select the 'Charge Now' button to process the payment.
Once payment clears, you will be able to view your receipt here, and an email will also be sent to the email address on file confirming the payment being made.