Shipping Equipment to Our Data Centers

If you need to ship equipment to one of our facilities, here's how to get that process started.

Submit a Delivery Ticket

Before shipping anything, you'll need to submit a delivery ticket through the support portal so our team knows to expect your shipment.

1. Log into the support portal at http://support.voonami.com

2. In the left menu, navigate to Colocation

3. Expand the menu and click Delivery Ticket

4. Fill out and submit the form

Once submitted, our NOC team will receive your ticket and be in touch.

Shipping Addresses

Please make sure to use the correct address for the facility your equipment is going to.

SLC1 — Orem
Voonami, Inc.
510 East Technology Avenue Bldg C, Suite C12
Orem, UT 84097

SLC2 — West Valley City
Voonami, Inc. 2302 S. Presidents Drive
Lincoln Building Suite F
West Valley City, UT 84120

What Happens Next

After your ticket is submitted, our team will monitor the incoming shipment. Once your equipment arrives, we'll update your ticket to confirm receipt and reach out to schedule a time for you to pick it up.

Picking Up Your Equipment

Pickup needs to be scheduled in advance so we can make sure someone is available to assist you when you arrive. We'll work with you to find a time that works — just keep an eye on your ticket for our follow-up.

If you have any questions at any point, reply directly to your ticket and our team will get back to you.