Star codes are used to control the PBX. You may define your own plan for star codes. However, all codes must have two digits and start with a star. The codes 00 to 60 are reserved for speed dialing.

Making Calls

Star Code

 

Voicemail

Star Code

Redial

*66

 

Send Voicemails as Emails(Activate)

*95

Call Return

*69

 

Send Voicemails(Deactivate)

*96

Intercom:1

*90

 

Go To Voicemail

*97

 

 

 

Record New Greeting:

*98

 

 

 

Clear Voice Message Indicator:

*99

 

 

 

 

 

Transferring Calls

Star Code

 

Call Center

Star Code

Transfer:2

*77

 

Agent Login3

*64

Call Park:3

*85

 

Agent Logout3

*65

Call Park Retrieve:3

*86

 

Call Barge In:1

*81

Call Pickup:3

*87

 

Teach Mode:1

*82

 

 

 

Listen In:1

*83

 

 

 

ACD Outbound calling

*55

 

 

 

 

 

Call Forwarding

Star Code

 

Cellphone

Star Code

Hot Desking:

*70

 

Call cell phone of the extension:1

*00

Call Forward All (Activate):2

*71

 

Retrieve call from cell phone:

*51

Call Forward All (Deactivate):

*72

 

Move current call to cellphone:

*52

Call Forward Busy (Activate):2

*73

 

 

 

Call Forward Busy (Deactivate):

*74

 

Recording

Star Code

Call Forward No Answer (Activate):2

*75

 

Listen to automatic recordings

*58

Call Forward No Answer (Deactivate):

*76

 

 

 

Set night mode for domain accounts:

*80

 

 

 

DND (Activate):

*78

 

 

 

DND (Deactivate):

*79

 

 

 

 

 

 

 

 

Anonymous Calls

Star Code

 

Miscellaneous

Star Code

Block CID outbound (Activate):

*672

 

Conference:

*53

Block CID outbound (Deactivate):

*682

 

Show account balance:

*61

Block Anonymous Calls (Activate):

*88

 

Wakeup call:

*62

Block Anonymous Calls (Deactivate):

*89

 

Customer Originated Trace:

*63

 

 

 

Clean up an extension:

*84

 

 

 

Add White List:

*91

 

 

 

Add Black List:

*92

 

 

 

Room Cleaned:

*57

1 An extension number is required after these star codes.
2 A destination number (e.g. an external number) is required after these codes.
3 The argument is optional for these star codes.
4 These codes are used during a conversation; the tones are audible and can be heard by your connected party.